Viasat Commercial Aviation Blog

Viasat AeroDocs - Information management and collaboration use case

Collaboration in flight ops

When you work in flight operations for a commercial airline, every day is busy, with recurring key challenges:

1. Safety and compliance

Will we be ready for the audit? Does everyone have the latest updates? What is our progress with the latest regulations?

2. Information management and collaboration

There’s simply too much content duplication. We’d like to get better organized and work together on projects. We want to continuously improve our processes.

3. Workflow process management and monitoring

Who is doing what and when will it be done? Are we making progress? Is our work being done efficiently and cost-effectively?

AeroDocs is the one tool to help you out-perform, to keep you ahead of your challenges, and to embrace the future of intelligent information. What’s key is not just the intelligence contained in your operation’s information, but the intelligent use of that information.

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AeroDocs benefits for Flight Ops Directors and team leaders

What was your biggest struggle that led you to look at our product as a solution?

We had previously been using paper manuals, so you can imagine how difficult and time-consuming it was ensuring that all pilots had the latest, and correct, manuals. 

Take us through the process of implementing the product. What features are you using to meet your needs?

Implementation was easy and straightforward. Because AeroDocs is a cloud-based system, we didn't have to lean on our own IT resources too much. We made PDF versions of our manuals and added them to the system. AeroDocs Distributor made distribution so easy. We can now see, at a glance, which pilots have the latest manual revisions.

What’s been the ROI on the product? What sort of improvements are you seeing in your metrics?

We can easily calculate the amount of time saved by moving to digital manuals. It truly is a digital transformation. Our plan now is to add the AeroDocs Editor module, so that our dispersed teams can collaborate on manuals and revisions. We expect major time savings with that functionality also.

How has your day-to-day life changed since implementation? How do you feel about these improvements?

I don't have to worry that my pilots have the correct information at their fingertips. That alone has made this investment in AeroDocs worthwhile. I feel more confident about ensuring compliance.

How AeroDocs helps with information management and collaboration

Controlled distribution ensures that everyone gets the right content at the right time, to include read-receipt confirmation and dashboard summary views. Pilots, and everyone across the airline can find important information quickly, effective searching enabled by tagging. Teams can work smarter and more effectively in project spaces that foster collaboration. Improve productivity when multiple team members work on the same document together, with the added benefits of content consistency and time savings. Smart content eliminates duplicate content and reduces errors.

Increase the value of your information and the effectiveness of your team, when AeroDocs enables the easy sharing and reuse of content across your organisation. Create once, view everywhere and - critically - know your compliance status instantly, and from any device.

Are you ready for the AeroDocs information transformation?

Embrace the benefits of digital transformation and use information more intelligently in your air operation with AeroDocs. Download our case study and request a demo or trial of Viasat AeroDocs in your airline...

Intelligent information at scale - Qatar Airways case study

Learn more

AeroDocs information transformation

AeroDocs safety and compliance

AeroDocs workflow process management

The statements above are representative of Viasat conversations with customers and may or may not represent individual views.